How to demonstrate and develop credibility

Qualifications alone will not reassure clients and prospects of how good you are.

There are situations in business where we need to demonstrate our credibility or personal impact. This gives clients, prospects, stakeholders, colleagues and senior staff more confidence in your abilities. It reassures them that you are trustworthy and will deliver.

Appreciating how we present ourselves in business meetings: with the language we use, our voices, how we prepare and our performance: non-verbal communication and presence.

In this session I share key characteristics of credibility and how to use it in an authentic way in business conversations to build rapport and trust with your clients and colleagues.. I also build your awareness of how your presence and confidence plays a role in credibility, even when you are not speaking.

Learning objectives:

• Understand what credibility is and how to demonstrate it
• Become aware of how you respond to questions and requests from others
• Discover how positive body language can increase your credibility
• Use of voice and increasing your credibility
• Creating a first impression that is credible and positive
• Improving your communication skills so you can show credibility in different business settings